On Thursday morning, AI chatbot services from Anthropic, OpenAI, and xAI all faced rare disruptions, resulting in downtime for users. SpaceX, the parent company of xAI, later announced that issues with the Grok chatbot stemmed from a “compute center outage in Memphis” that morning.
The timing of the outages led to speculation about a shared cause, possibly linked to a common third-party service provider. However, both OpenAI and Anthropic did not mention any external factors when approached by WIRED. SpaceX issued a public apology to its compute partners for the disruptions but did not provide additional comments to WIRED.
According to OpenAI representative Kathleen Chaykowski, a routing error that began at approximately 7:43 am PT affected the availability of ChatGPT and Codex for several users. A corrective measure was implemented successfully by around 8:17 am PT, with monitoring continuing thereafter.
Anthropic chose not to comment on the situation but began notifying users of a “partial outage” at 6:23 am PT, which involved increased error rates for its Claude chatbot series. The company quickly identified the cause of the issues and confirmed that a fix was in place, resolving the matter by 9:16 am PT. There were also reports of brief challenges with the Claude Sonnet 5 chatbot shortly after 9 am PT.
Meanwhile, xAI recorded outages for the Grok service starting at 6:30 am PT and updated its service status page with a notice stating, “investigating outage.” By 10:05 am PT, the issue had been addressed and service was restored, with the company confirming healthy traffic.
Additionally, there were isolated reports of a potential Google Gemini outage on Thursday morning, but Google did not verify these claims or report any incidents on its service status page. They also did not respond to requests for comment from WIRED before publication.
Typically, simultaneous outages in the same industry could indicate issues linked to a cloud provider or a content delivery network affecting multiple clients. However, OpenAI and Anthropic did not attribute the outages to a common source, while major internet infrastructure providers such as Cloudflare, Amazon Web Services, and Microsoft Azure confirmed they experienced no outages that day.



