Meta has received a directive from the European Commission mandating the reinstatement of free access to WhatsApp for chatbots created by competing AI developers, while the authority continues its antitrust probe. This uncommon interim measure, unveiled on Tuesday, is intended to avert significant and lasting harm to competition within the general-purpose AI assistant sector.
This instance marks just the second occasion in over two decades that the EU has invoked such an emergency measure, according to reports from Politico. The investigation, formally initiated in December 2025, examines whether Meta has been exploiting its dominant market position by preventing third-party AI chatbots from utilizing its WhatsApp messaging service. After initially reinstating access to these rival chatbots "for a fee" in March, which appeared to contravene EU competition regulations, the Commission has now mandated that Meta revert to the prior arrangement, which allowed unfettered access.
European competition commissioner Teresa Ribera remarked in a statement, "In fast-changing markets, competition can be eroded long before a final verdict is reached. Therefore, these interim measures will be maintained throughout the investigation to mitigate damage that could be nearly impossible to reverse." She emphasized that these measures aim to protect competition in the burgeoning AI assistant market by preserving crucial access points for consumers in Europe—specifically through WhatsApp—and enabling AI firms to innovate and grow effectively.
Meta is required to comply by June 15. Meanwhile, the broader antitrust inquiry remains ongoing, with no timeline established for a final resolution. Should Meta fail to comply with the directive, it risks incurring penalties of up to 10 percent of its annual revenue, which could amount to approximately $20 billion based on projected earnings for 2025.
In a response to Politico, a spokesperson from Meta dismissed the allegations as unfounded, stating that the European Commission's decision effectively allows OpenAI and numerous significant companies to utilize the paid WhatsApp Business service without charge. They labeled this development as regulatory overreach supported by the many European businesses that are contributing financially.



