Visa, the operator of the largest payment network globally, is set to reduce its workforce by approximately 7% as part of CEO Ryan McInerney's initiative to streamline operations and enhance investments in key growth sectors. This decision was outlined in a memo that CNBC has confirmed.
The reduction will affect around 2,600 employees, primarily within the technology and product operations divisions. CNBC verified this information through an insider familiar with the situation, following Bloomberg's earlier report.
Employees affected by the layoffs will be notified starting Tuesday, as the company outlines next steps and offers transition support.
“To seize upcoming opportunities and position Visa effectively in this ongoing transformation, it's crucial that we continue evolving our work processes,” McInerney mentioned in the memo. He highlighted that the integration of artificial intelligence is expediting this transformation and reshaping operational methods at Visa.
These layoffs reflect a broader trend in the finance and tech industries, as organizations increasingly leverage AI to automate technical tasks such as software development, all while working to control costs after a period of aggressive hiring. At the end of its previous fiscal year, Visa employed about 34,100 individuals.
While AI significantly influences these workforce reductions, it is not the only factor, according to the knowledgeable insider who spoke on the condition of anonymity.
Visa aims to redirect its investments towards what it identifies as growth opportunities, which include targeting affluent customers, enhancing cross-border transactions, expanding business payment options, exploring stablecoins, and increasing its geographical footprint.
McInerney emphasized that the strategic choices made in recent years have propelled the company into a new era of commerce, characterized by substantial momentum in both financial performance and client satisfaction.
Visa plans to disclose its quarterly earnings report after the market closes on Tuesday.



