A recent study published in the Journal of the American Medical Association Pediatrics highlights a significant trend among teenagers: approximately 20% are turning to chatbots for mental health guidance. Alarmingly, most of these youths are keeping their use of AI tools a secret.
Jaren Doby, a therapist with Novant Health, recognizes both the potential advantages and concerns related to this reliance on technology. He emphasizes the importance of understanding the motivations behind this choice and stresses that being non-judgmental about their feelings is crucial.
“We live in a digital era,” Doby pointed out. “AI is fulfilling a real need. Young individuals can access these chatbots at any hour. They are free, available instantly, and offer a space free of judgment. For instance, if a teenager is contemplating their feelings at 2 AM, they can easily open an app and begin a conversation. Many find it easier to communicate with an AI than to confide in a parent, friend, or even therapist.”
While the convenience of AI is a significant factor for its usage, Doby warns of its limitations in genuinely addressing mental health needs.
“It’s essential to remember that AI lacks a true understanding of human emotions,” he cautioned. “No matter how much information you provide, it cannot comprehend your unique history like a human can. AI does not pick up on body language and it may miss critical elements like personal trauma or family dynamics. Therefore, it’s vital to be aware of these limitations. Although I recognize some benefits of AI, its inability to grasp human suffering can lead to complications.”
Doby does concede that there are positive aspects to AI's role in mental health. He believes it can aid individuals in organizing their thoughts, developing coping strategies, and encouraging self-reflection. “Research indicates that around 90% of adolescents find the advice from chatbots at least somewhat helpful,” he shared. “This is especially true in ways related to building coping skills and thought organization.”
The study also reveals that females are more likely to seek mental health advice through AI compared to their male counterparts.
“Women generally find it easier to express their emotions,” Doby noted. “This trend also reflects the demographics of the mental health profession. Unfortunately, societal norms can make it more challenging for men to be vulnerable and confront their feelings. Thus, the statistics concerning males and females’ use of AI for mental health are not surprising.”
To ensure that AI does not become the sole resource for mental health support, Doby stresses the importance of listening to young people and validating their emotions. Creating an environment where their feelings are acknowledged can encourage them to open up about their struggles.
“It’s critical to recognize the signs of a decline in mental health,” he remarked. “Changes in behavior often occur before any verbal communication. Being present and initiating conversations, such as asking ‘I’ve noticed you seem a bit off lately; how are you doing?’ can be powerful. Assuring them that they don’t have to navigate their feelings alone is key. The goal isn’t to find the perfect words but to foster a supportive space.”
Doby believes that if used responsibly, AI can be a valuable resource.
“Engaging with technology doesn’t mean we have to push back against it,” he explained. “It’s about educating people on its appropriate use. Misuse can lead to issues, but it’s our responsibility to ensure these technological tools enhance rather than replace human connection.”
